We encourage you to read this Privacy Policy carefully before you choose to complete your purchase with us. Your privacy is important to you and to us. Personal data is data that can be derived from a physical living person. Examples of personal data are name, address, phone number, email address and IP number. The person responsible for personal data with us is the data controller.
The policy applies from 25/05/2018 when the new General Data Protection Regulation (GDPR) finally enters into force.
PERSONAL DATA MANAGER
Contact the personal data manager at Amsta Rostfritt AB:
Amsta Rostfritt AB
Att: Personuppgiftsansvarige
Björksgatan 6B
63221 Eskilstuna
E-mail address: info@amsta.se
PERSONAL DATA
In order for you to visit our website, order goods and services or contact our customer service, we need to collect and process data about you. We collect and process personal data when you make a purchase, visit the website and contact customer service. The information collected from you via purchase is required in order to be able to enter into an agreement with us and for us to provide services and customer service. If you create an account, we collect the information you provide during registration and link it to your purchase history, wish list and payment method. You can check and correct your account details at any time by logging into the website and managing the details under “my account”.
CONSENT
By accepting the terms, you agree that:
– The processing of personal data takes place in accordance with Amsta’s personal data policy.
PURPOSE
The purposes of processing personal data are as follows:
– Handling of the order.
– Delivery of the order.
– Completion of the order.
– Accounting of the order.
– Return/exchange, complaint and warranty case related to the order.
– Send notification by email and SMS of the handling of your order and as well as the delivery of your order.
– Contact you via email and SMS for satisfaction issues and marketing.
– Ensure technical functionality and prevent and investigate misuse and errors when you shop with us. As well as analysis of traffic and order data.
– Fulfil legal obligations.
| PURPOSE | LEGAL BASIS | PERSONAL DATA | RETENTION PERIOD |
| Handling, delivery and completion of orders. Return/replacement, complaint and warranty related to the order. | Completion of the purchase agreement | – Name, address, phone and email – Location Information – IP address, device info, login info. – Any other information you provide yourself. | 3 years. |
| Fulfil legal obligations. For example, the Accounting Act. | Legal obligation. | – Name, address, phone and email – Location Information – IP address, device info, login info. – Any other information you provide yourself. | As long as we are obliged to store the data in accordance with applicable law. |
| Marketing. For example, via e-mail and SMS. | Consent. | – Name, address, phone and email – Location Information – IP address, device info, login info. – Any other information you provide yourself. | 2 years or until you choose to deregister. |
| Manage your account (my account). | Completion of the account agreement with Amsta. | – Name, address, phone and email – Location Information – IP address, device info, login info. – Any other information you provide yourself. – Order History. – Information about your account holdings. | 3 years or until you choose to delete the account under “my pages”. |
| Customer service. | Consent. | – Name, address, phone and email – Location Information – IP address, device info, login info. – Any other information you provide yourself. – Order History. – Information about your account holdings. | 90 days after the customer service case has been completed. |
| Technical functionality and analysis. For example, log files and data analysis. | Consent. | – Name, address, phone and email – Location Information – IP address, device info, login info. – Any other information you provide yourself. – Order History. – Information about your account holdings. | 24 months. |
PERSONAL DATA ASSISTANTS
We use personal data assistants who process and handle personal data on our behalf in order for us to be able to fulfil our purposes. We have personal data processors for:
– Transportation (logistics companies and freight forwarders).
– Payment solutions (payment service providers).
– IT services (companies that handle the necessary operation, technical support and maintenance of our IT solutions).
WHERE WE PROCESS PERSONAL DATA
We always strive for your personal data to be processed within the EU/EEA and all our own IT systems are located within the EU/EEA.
OTHER INFORMATION
We will not share, sell, transfer or otherwise disclose personal data except where required by law or if you have given your consent to this. When investigating crimes, personal data may be disclosed to authorities. This does not exclude that we may use personal data assistants who process personal data on our behalf.
REGISTER EXTRACT
You have the right to request a register extract with information about what personal data about you that we process/store. You are entitled to this information free of charge and without giving reasons.
CORRECTION
You can request that your personal data be corrected if the information is incorrect.
ANONYMIZATION/DELETION
You can request anonymization or deletion of the personal data we process about you if they are no longer necessary for the purposes for which they have been collected.
CHANGE OF PRIVACY POLICY
We have the right to change the personal data policy at any time. We will give you reasonable notice of any changes. If you do not accept the changes, you have the right to terminate the agreement before the changed personal data policy enters into force.
COOKIES
When you visit the website we use cookies, you will find more information on how we treat cookies in our cookiepolicy.
